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Southern Cross Computer Systems
The SCCS team at work on the Port Melbourne office floor

IT for business

IT that lets your business get on with it.

Australian organisations from a handful of staff to hundreds trust SCCS to keep them running, secure and supported. Outcomes first, jargon never.

What you actually get

We measure ourselves on your quiet weeks.

Your people stay productive

Devices that work, systems that stay up, and problems fixed before most people notice them.

Your data stays protected

Cyber security, backup and continuity built into the way everything is set up, not bolted on after.

Your vendors shrink to one

Hardware, cloud, cyber, support and IT people, one partner who owns the outcome end to end.

How we work together

Five engagement models. Building blocks, not packages.

No two operations are identical, so we do not sell one standard bundle. Some organisations want SCCS to run their complete IT function. Others keep their internal team and use us for specialist depth, projects, national field support or the device supply chain. Most combine two or more.

Behind every model sits the same machinery: an Account Manager who packages the complete solution, and customer stock staged, configured and ready to deploy, so the day you need forty devices is a delivery, not a project.

The full enterprise picture
An SCCS advisor working through a delivery plan with a business owner
1

Fully Managed IT

A complete outsourced IT function: service desk, infrastructure, cloud, security and vendors, run by a full SCCS technical team with a nominated Service Delivery Manager accountable for the lot.

2

Co-Managed & Specialist Services

Your internal IT team stays in charge. SCCS owns nominated areas that need deeper capability: endpoint management, cloud platforms, security operations, escalation and extra capacity.

3

Projects & Field Services

National onsite support, hands-and-feet attendance, rollout teams and specialist resources, plugged into your own ticketing and service-management systems when and where required.

4

Enterprise Procurement & Lifecycle

Your approved device catalogue, dedicated buffer stock in our warehouse, white-glove configuration to your standards, national and international delivery, and secure retirement.

5

Device as a Service

Devices, financing, configuration, deployment, support, refresh and retirement combined into one predictable per-device monthly model.

Not sure which fits? That is exactly what a capability call is for: forty-five minutes, no obligation, and a clear recommendation either way.

An SCCS support specialist wearing a headset, mid call

The direct line

You can always reach the director.

Every SCCS client has the director’s direct number. Not an escalation form, not a callback window: a phone that gets answered. Most clients rarely use it, because knowing you can is usually enough.

  • A family business where the buck stops with a person, not a process
  • A cross-trained team that documents your environment, so nothing rests on one person
  • Escalation measured in minutes, not business days
  • The same accountability whether you are our smallest client or our largest

Our clients

  • Mecca, an SCCS client
  • adidas, an SCCS client
  • Telstra, an SCCS client
  • Bupa, an SCCS client
  • WorkSafe Victoria, an SCCS client
  • VicTrack, an SCCS client
  • Maurice Blackburn Lawyers, an SCCS client
  • John Holland, an SCCS client
  • Slater and Gordon Lawyers, an SCCS client
  • City of Yarra, an SCCS client
  • Victoria State Government, an SCCS client
  • Electrix, an SCCS client
  • CSIRO, an SCCS client
  • Wesfarmers, an SCCS client
  • Tradewind Australia, an SCCS client
  • Ericsson, an SCCS client

A selection of organisations that trust SCCS. Logos shown with permission.

Ready when you are

Start with a capability call.

Forty-five minutes with someone senior. We map what you have, what is at risk, and what to fix first. No obligation and no hard sell.